Refund policy

At this time, all sales are final. We do not accept returns or exchanges.

Because each item is handmade with care, we are unable to offer refunds or exchanges once a purchase has been made. Please review photos at the time of the purchase.

If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 10 days of delivery at shopsitnknit@gmail.com. Include your order number and photos of the issue, and we will review the situation and work with you to make it right.

If you have any questions before placing an order, please feel free to contact us at shopsitnknit@gmail.com.

Thank you for supporting handmade!
—Simply Knitted